U.S. Customer Service (within all 50 states)

[email protected]
(800) 363-3555

U.S. Customers - Should your firearm or any component of your firearm require service, kindly ship the entire firearm (not just components) to our Product Service Center postage paid, via your chosen carrier. We do not accept C.O.D. shipments.
U.S. Shipping Instructions »

Canada Customer Service

[email protected]

Canadian Customers - Should your firearm or any component of your firearm require service, kindly contact your nearest Warranty & Service Center to schedule for service.
Canadian Warranty & Service Centers »

For Vortex Scope Warranties in Canada please contact :

Vortex Canada
Phone 866-343-0054
E-mail : [email protected]
Address : 45 Airpark Place Unit 5 Guelph, ON N1L 1B2
https://www.vortexcanada.net/en/vip-warranty/

Owner's Manuals

Owner's Manuals are available online.
View/Download an Owner's Manual »

You can also receive free printed owner’s manuals by U.S. Mail.
Please request one by calling (800) 363-3555, or complete the Owner’s Manual Request Form »