Frequently Asked Questions

What model do I want?
The pump action is our most popular style of shotgun. It is available in many models and is offered in a .410, as well as 20 and 12-gauge versions. Barrels are easily interchangeable within gauge to accommodate virtually any of the shooting sports. (Usages: skeet, trap, small game, turkey, waterfowl, deer, etc.,  plus security and law enforcement applications.)
Can I order directly from Mossberg®?
Firearms - No, but yes, for accessories such as extra barrels, choke tubes, stocks and collectibles. Contact our service department at (800) 363-3555; we gladly accept AMEX, VISA, MC and Discover. Another option is to visit your local dealer/sporting goods store.
Can you send me a catalog?
Yes, we can - free. Just complete the "Request A Catalog" section under "Resources" at the top of this page.
Can you send me an owner's manual?
Current and recent model manuals are available from Mossberg®, and they're free. This includes the following Mossberg® model designations: 100 ATR™, 500®, 505™, 535™, 590®, 835®, 695®, 935™, 930™, 9200®, 5500™, Maverick® 88™ and 91™ models. Request by email to: manuals.catalogs@mossberg.com, and be sure to include your street mailing address.
Where can I get information on old guns and parts?
If you need information on any older/discontinued Mossberg® rifles, shotguns or parts (other than our 500® or 600™ series,) please contact the National Mossberg Collectors Association.  The NMCA has the historical data to answer all of your questions. 
NMCA 
                 PO Box 487 
                 Festus, MO 63028 
                 Telephone: (636) 937-6401  
                 Website:
www.mossbergcollectors.org  
Can I shoot steel shot through all barrels ? 
No, not all barrels. Barrels with an interchangeable Accu-Choke™ or Accu-Mag™ choke tube system, yes (with proper tubes installed.) However, steel shot is not recommended for older "C-Lect Choke®" or fixed-choke barrels.
Can I shoot slugs or buckshot through a "smoothbore" field barrel with Accu-Choke™ tubes? (500/505/535/9200/88/930 models)  
Yes, and with sabots or rifled slugs, the more "open" the choke tube, the better the accuracy ("Improved Cylinder" recommended.) The "full" or "modified" choke tubes are preferred for buckshot loads. Slugs, buckshot and steel shot loads are not recommended for use with an extra full "turkey tube" installed, due to the tube's tight constriction. Do not fire any load without a choke tube installed, doing so will damage the internal choke tube threads. 
Can I fire slugs through my 935™ or 835® vent rib, Accu-Mag® choke tube barrel? 
No,  935™ and 835® field barrels (those with a ventilated rib) are "overbored," and the extra inside diameter may cause the projectile to "wobble" producing unreliable accuracy. A projectile may wedge inside the barrel causing an obstruction. Obstructions of any kind can cause damage to the firearm resulting in damage to the barrel and/or personal injury to you or those around you. Dedicated fully rifled slug barrels are available for the 935™ and 835® models. Other 935™ and 835® Accu-Mag® choke tube notes: Buckshot and steel-shot loads are not recommended for use with an extra full turkey tube installed.
Which ammo does Mossberg® recommend? 
The one that performs best in your barrel. Each barrel shoots each ammo type and brand a little differently than the next barrel. This is true of slug groups and shot patterns. All of our choke tubes are marked with the type of pattern that each tube should produce, but consider the information a guide. Shot patterns from identically marked tubes may vary by load and ammo brand.  For better shooting scores, know your equipment and its capabilities. Range test your shotgun before heading to the field. 
Sometimes when I shoot my pump, the action comes back. Why is that? 
Pump actions will do that, usually if fired from a rest and/or if the forend is not held firmly by the shooter. The shooter should exercise safe firearms handling and control the forearm to reduce unnecessary wear and recoil on the action. 
There's something wrong with my gun. What should I do?
If it's new out of the box, see your dealer, as it may be something that can  easily be taken care of. Contact our service department to discuss any warranty questions or concerns, and if factory service is necessary, we will quickly provide it at our facility. For parts and service, our service department can be reached at: service@mossberg.com  or (800) 363-3555. 
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