Firearm Service Request

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Complete this form to begin the process to send your firearm in for service.
Once complete, you will receive a service center ticket number, and detailed instructions for how to pack and ship your firearm to our service center.

Firearm Information

NOTE: To ensure our ability to perform service, we always recommend sending your complete firearm.


NOTE: A firearm will only be returned to the address from which it was shipped.

Dealer Information

NOTE: If you choose not to upload your FFL then you must include a copy in your shipment. Mossberg will not initiate a repair without your FFL.

Firearm Owner Information

Communication Preferences

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Check this box to confirm you have reviewed the request for accuracy.

Once submitted you will need to contact customer service to make additions/edits.